{"product_id":"management-of-customer-experience","title":"Management of Customer Experience","description":"\u003ch3\u003eWhat This Course Teaches\u003c\/h3\u003e\n\u003cp\u003eManagement of Customer Experience is an online training program covering how to improve the patient's experience journey inside an aesthetic clinic. It explains why that journey matters and how a clinic shapes it at each touchpoint.\u003c\/p\u003e\n\u003cp\u003eA patient remembers how a visit felt long after they forget the technical details, which is why the experience around the treatment carries so much weight.\u003c\/p\u003e\n\u003ch3\u003eWho Should Take It\u003c\/h3\u003e\n\u003cp\u003eThis program suits clinic owners, managers, and front-of-house teams who want a more deliberate patient experience. The instruction connects everyday touchpoints to the impression a patient leaves with.\u003c\/p\u003e\n\u003cp\u003eA stronger experience earns the repeat visits and referrals that keep an aesthetic practice full.\u003c\/p\u003e\n\u003ch3\u003eManagement of Customer Experience - Table of Contents\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's Included\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnline Lessons:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter 1: Sharing \u0026amp; Collecting\u003c\/li\u003e\n\u003cli\u003eChapter 2: Booking The Consultation \u0026amp; Confirmation\u003c\/li\u003e\n\u003cli\u003eChapter 3: The Art Of Arrival\u003c\/li\u003e\n\u003cli\u003eChapter 4: The Waiting Room\u003c\/li\u003e\n\u003cli\u003eChapter 5: Best Practise Consultation\u003c\/li\u003e\n\u003cli\u003eChapter 6: A Professional Experience\u003c\/li\u003e\n\u003cli\u003eChapter 7: Retail At Consultation\u003c\/li\u003e\n\u003cli\u003eChapter 8: Retailing\u003c\/li\u003e\n\u003cli\u003eChapter 9: Retailing At Reception\u003c\/li\u003e\n\u003cli\u003eChapter 10: Departure\u003c\/li\u003e\n\u003c\/ul\u003e\n","brand":"Face Med Store","offers":[{"title":"Default Title","offer_id":43300407574605,"sku":"USAMCE101","price":300.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0720\/8904\/3021\/files\/management-customer-experience-product-img-1.webp?v=1784838894","url":"https:\/\/checkout.facemedstore.com\/products\/management-of-customer-experience","provider":"Face Med Store","version":"1.0","type":"link"}